Terms of Service

Totalum, Inc.

Effective: · Version 2.0 · Binds users registered before that date from

Please read carefully

These Terms contain a binding individual arbitration agreement and a class-action waiver (Section 19) that apply to users in the United States and to business users everywhere they are enforceable. They also contain disclaimers of warranties (Section 16) and limitations of our liability (Section 17). Consumers in the European Economic Area, the United Kingdom, Switzerland, Latin America and other jurisdictions with mandatory consumer protection keep every right that cannot be waived; Section 22 explains what applies to you.

1. Who we are and how you accept these Terms

These Terms of Service (the “Terms”) are a legal agreement between you and Totalum, Inc., a corporation organized under the laws of the State of Delaware, United States of America (“Totalum”, “we”, “us”). Our registered agent is Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States. Our contact details are in Section 24 and in the Legal Notice.

The Terms govern your access to and use of the Totalum websites (including https://www.totalum.app), the Totalum platform at https://platform.totalum.app and the legacy platform at https://accounts.totalum.app, the Totalum HTTP API and MCP server, the hosting of the applications you build, the whitelabel and agency offerings, and every related feature, software, documentation and support (together, the “Service”).

How you accept. You accept these Terms by clicking a button or checking a box that references them (for example when creating an account, buying a plan or credits, or generating an API key), by using the Service, or by letting an AI agent, a team member or any other person use the Service through your account or API key. If you do not agree, do not use the Service.

On behalf of a company. If you accept on behalf of a company or other legal entity, you represent that you have the authority to bind it, and “you” means that entity. If you are a whitelabel partner or an agency, you accept both for yourself and as the party responsible for the customers you serve through the Service (Section 10.5).

Documents that form part of the agreement. The following are incorporated by reference and, together with these Terms, form the entire agreement: the Privacy Policy, the Cookie Policy, the Acceptable Use Policy, the Data Processing Addendum (for personal data inside your projects), the Sub-processor list, the Legal Notice, and any order form, enterprise agreement or written addendum we sign with you (“Order Form”). If documents conflict, the order of precedence is: Order Form, then the Data Processing Addendum, then these Terms, then the other policies.

Effective dates and versions. This is version 2.0, effective September 7, 2026 for anyone who accepts it on or after that date. For users who registered before that date, a notice is shown in the platform; continued use after that notice is acceptance, and the new version applies in any event from October 7, 2026; Section 21 explains how changes work. We keep every prior version and can provide a copy on request.

2. Definitions

  • “Account”: the Totalum account registered to an email address, including its projects, credits, plan, API keys and team.
  • “Owner”: the person or entity that registered the Account. Team members act on the Owner's projects, plan and credits; the Owner is responsible for everything they do.
  • “Project”: an application built with the Service, including its source code, database, files, configuration, secrets, version history, conversation with the AI agent, preview and published deployment.
  • “Input”: everything you or your agents submit to the Service: prompts, instructions, code, files, images, audio, designs imported from Figma, repositories synced from GitHub, database records and any other material.
  • “Output”: the code, text, configuration, images and other material the Service generates in response to Input.
  • “Your Content”: Input, Output, your Projects and any other data you store in or publish through the Service, including the personal data of your end users.
  • “Totalum Materials”: the Service, its software, models, prompts, agents, templates, starter code, runtime components, SDKs, documentation, design, trademarks and everything else we own or license, excluding Your Content.
  • “Credits”: the unit in which usage of the Service is metered and billed (Section 5).
  • “Model Providers”: the third parties whose AI models power the Service, currently Anthropic, PBC (Claude) for code generation and OpenAI, L.L.C. for speech-to-text, and any others we add.
  • “Consumer”: a natural person using the Service for purposes outside their trade, business, craft or profession.
  • “Business User”: anyone who is not a Consumer, including whitelabel partners and agencies.

3. Eligibility, accounts, teams and API keys

3.1 Age and capacity

You must be at least 18 years old (or the age of majority where you live, if higher) and able to enter into a binding contract. The Service is not directed to children, and we do not knowingly allow anyone under 18 to hold an Account. If we learn that an Account belongs to a person under 18 we will close it and delete the personal data in it as described in the Privacy Policy. If you are a school or a parent wanting to use Totalum with minors, contact us first; we will only do so under a written agreement.

3.2 Your Account

You must provide accurate, current and complete information and keep it updated. You are responsible for keeping your password, one-time codes and API keys confidential and for all activity under your Account, whether or not you authorized it, unless it results from our breach of these Terms. Notify us immediately at contacto@totalum.app of any unauthorized use. One person may hold only one free Account; we may merge or close duplicate free Accounts. You may not sell, transfer or share your Account, except by adding team members as the Service allows.

3.3 Teams

An Owner may invite team members within the seat limit of their plan. Team members act on the Owner's Projects and spend the Owner's Credits; the Owner is bound by, and liable for, their actions as if they were the Owner's own. The Owner is responsible for the lawful processing of team members' personal data (name, email, activity) and for removing members who should no longer have access. Team members must also accept these Terms individually.

3.4 API keys, MCP and AI agents acting for you

API keys are secrets. Any request that carries your API key, and any action an AI agent, MCP client, script or integration takes with it, is deemed made by you, and Credits are consumed accordingly. You must not embed API keys in client-side code or share them beyond your organization. We may rotate, rate-limit or revoke keys that are compromised, abused or used in breach of these Terms. All API keys are revoked when an Account is closed.

3.5 Sanctions, export controls and supported regions

You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive United States sanctions (currently Cuba, Iran, North Korea, Syria and the Crimea, Donetsk and Luhansk regions), that you are not on any US, EU or UK restricted-party list, and that you will not use the Service in violation of the US Export Administration Regulations, OFAC regulations or any comparable law. Because the Service relies on Model Providers, it is also unavailable in the regions they do not support (see Anthropic's supported regions). We may block access from, or refuse registrations in, such regions and suspend Accounts that circumvent those restrictions.

4. The Service, AI generation and model providers

4.1 What the Service does

Totalum lets you describe an application in natural language and have an AI coding agent write, modify, build and deploy it as a Next.js application with a database, authentication, file storage, integrations and hosting, through a chat interface, an HTTP API or an MCP server. The Service also provides previews, source-code viewing and export, GitHub synchronization, Figma import, custom domains, templates, a visual editor, team collaboration, usage analytics and support.

4.2 You are interacting with an AI system

The agent you chat with is an artificial-intelligence system, not a person. It is built on large language models provided by Model Providers and orchestrated by our own software. We disclose this here and in the product so that you are never in doubt, as required by the EU AI Act (Article 50), Utah's AI Policy Act and the terms of our Model Providers. Support conversations may be drafted with AI assistance and are reviewed by our team before sending.

4.3 Model selection and changes

We choose which model, version and configuration serve each request, and we may change Model Providers, models, prompts, tools and the way the agent works at any time, without notice, to improve quality, cost, speed, safety or availability. Model selection may depend on factors such as your plan, your region, the model providers' capacity and the nature of the task. No particular model is promised.

4.4 Beta features and previews

Features labelled beta, preview, experimental, early access or similar (“Beta Features”) are provided for evaluation, may be changed or withdrawn at any time, may be less reliable and may not be supported. They are provided as is, and to the maximum extent permitted by law we have no liability arising from Beta Features. We may ask you to keep non-public Beta Features confidential.

4.5 Support, maintenance and availability

We provide support by email and in-product chat during our business hours in the language of the platform (English and Spanish). We may perform maintenance, planned or emergency, that affects availability. Standard plans have no uptime commitment; a service-level agreement exists only if signed in an Order Form.

4.6 Sandboxes, archiving and previews

Each Project is built in a dedicated virtual machine (“sandbox”). A sandbox is archived after about 6 hours without use and destroyed about 2 days after that; your source code, database and published deployment are preserved, and the sandbox is recreated on your next prompt. Waking a sandbox can take a few minutes. Preview URLs are temporary and for your own use; do not share them as if they were a published site.

5. Plans, credits, billing and automatic renewal

5.1 Plans

The Service is offered on a free plan and on paid subscription plans. Each plan sets a monthly grant of Credits, a maximum number of Projects, a creation-rate limit, a number of team seats and the capabilities available. The current plans, prices and inclusions are shown on our pricing page and at checkout, which control over the summary below.

Summary as of the effective date. Prices shown to Consumers at checkout include applicable VAT or sales tax.
PlanPrice per month (excl. tax)Monthly creditsProjectsSeats
FreeFree50 one-time welcome credits21
Starter€29 or US$29250103
Builder€59 or US$59750505
Professional€99 or US$99140030010
Enterprise€299 or US$299 (from)5000Unlimited500

Free plan. The free plan is paid for by nothing but the data described in the Privacy Policy and the visibility it gives us: published free-plan sites carry a small “Made with Totalum” badge that we inject at delivery time (it never touches your source code or exports). Free Accounts cannot buy Credit packs, export source code, connect GitHub or use custom domains, and may be limited in other ways described on the pricing page. We may change or withdraw the free plan on notice.

Every paid plan includes source-code download, GitHub sync and custom domains on every Project, and no badge.

5.2 Credits

Usage of the AI agent, infrastructure and some features is metered in Credits. There are two balances:

  • Plan Credits are granted at the start of each billing period of a paid plan. They expire at the end of that period, do not roll over and have no value outside the Service.
  • Purchased Credits come from Credit packs, auto-recharge, referral and share-to-earn rewards and any promotional grants (including the 50 welcome Credits). Purchased Credits do not expire while your Account is open and are spent only after Plan Credits.

What Credits cost. An agent run takes 6 Credits when it starts and is metered on completion; typical runs cost between 6 and 46 Credits depending on duration and model usage. A run that exhausts its maximum time budget is billed a flat 50 Credits (60 Credits when the Account holds a healthy balance). A run that fails for reasons attributable to us is refunded in Credits. When our primary connection to a Model Provider is unavailable and we fall back to a metered API, that run is surcharged by up to 30%. Infrastructure usage of published apps (requests, CPU time, database reads and writes, storage) is billed in Credits at the rates on the pricing page. Source-code ZIP export through the API costs 1 Credit and each voice transcription costs 0.1 Credits. We show these rates before you buy and in the product; we may change them prospectively on 30 days' notice.

Nature of Credits. Credits are a prepaid, non-transferable, non-refundable (except as stated in Section 6 or required by law) right to use the Service. They are not money, a deposit, a gift card, a stored-value instrument, a security or property; they cannot be redeemed for cash, sold, exchanged or used outside the Service. Promotional Credits (welcome, referral, share-to-earn and any grant we make without payment) have no monetary value and may be reduced or removed if the conditions under which they were granted are not met or were obtained by abuse. We may set minimum and maximum purchase amounts and reject or reverse purchases we consider fraudulent.

Credit packs are currently offered at 200 Credits for €20, 500 Credits for €45, 1000 Credits for €85, 5000 Credits for €350 (or the same amounts in US dollars), before tax. Auto-recharge, if you enable it, charges your saved payment method for the pack you configured whenever your balance falls below the threshold you set; you can disable it at any time in Billing settings.

5.3 Payment, currency and taxes

Payments are processed by Stripe. You authorize us and Stripe to charge the payment method on file for the plan, Credits, auto-recharge and any usage fees you incur, plus applicable taxes. Prices are stated in euros for Europe and in US dollars elsewhere; the currency is fixed by your billing country at your first purchase and cannot be changed afterwards because Stripe locks it to the customer record. Prices exclude VAT, GST, sales and similar taxes unless stated otherwise; where we are required to collect tax we add it at checkout, and for Consumers in the EU and UK the price shown at checkout includes VAT. If you provide a valid VAT or tax number as a Business User, reverse charge may apply. You are responsible for any tax we are not required to collect. You must keep your billing information, address and tax status accurate.

5.4 Automatic renewal and cancellation

Automatic renewal notice

Paid plans renew automatically at the end of each billing period (monthly or annual, as you chose) at the then-current price until you cancel. Your payment method will be charged at each renewal. You can cancel at any time in Billing settings, online and without contacting anyone; cancellation takes effect at the end of the current period, you keep access until then, and no further charges are made. You can also cancel by emailing contacto@totalum.app. We send an acknowledgement of your subscription terms by email after purchase, and a reminder before each annual renewal.

Downgrades and upgrades. Upgrades take effect immediately and are billed pro rata for the remainder of the period. Downgrades take effect at the next renewal; Projects, Purchased Credits and data are kept, but features beyond the new plan (extra seats, projects over the new limit, custom domains) may be disabled until the Account fits the plan.

Failed payments. If a payment fails we may retry it, notify you, and suspend paid features and published apps until it succeeds. Unpaid amounts may be recovered together with reasonable collection costs.

Chargebacks. Contact us before disputing a charge with your bank; most issues can be solved in a day. A chargeback that we show to be unjustified is a material breach: we may suspend the Account, remove the Credits or plan concerned, and charge the amount plus the fees the payment networks charge us.

5.5 Price changes

We may change prices, Credit rates and plan inclusions for good reasons such as changes in Model Provider or infrastructure costs, taxes, exchange rates, the features of the Service, or legal requirements. We will notify you by email at least 30 days before a change affects you. A price change applies from your next renewal after the notice period; if you do not accept it, cancel before that renewal and the change will not apply to you. Prices for an annual plan do not change during the annual term already paid. We do not grandfather old prices when we reprice: existing subscribers move to the new price at their next renewal after the notice period.

6. Refunds and the right of withdrawal

6.1 General refund rule

Except as stated in this Section 6 or required by mandatory law, all fees are non-refundable: unused Plan Credits, unused Purchased Credits, partial billing periods and closed Accounts are not refunded. This is because Credits are largely consumed by third-party model and infrastructure costs we pay as you use them.

6.2 Consumers in the EU, UK and other jurisdictions with a statutory withdrawal right

If you are a Consumer resident in the European Economic Area or the United Kingdom, you have the right to withdraw from a distance contract within 14 days without giving a reason. Because the Service is digital content and a digital service that begins immediately, the statement shown next to the confirmation button at checkout records that, by confirming your purchase, you expressly request immediate performance and acknowledge that you lose the right of withdrawal once performance has begun (Directive 2011/83/EU, Article 16(a) and (m); Spanish TRLGDCU Article 103(a) and (m); UK Consumer Contracts Regulations 2013, regulations 36 and 37). Having given that consent, Credit purchases are not refundable once delivered, and a subscription may be withdrawn from within 14 days only against payment of a proportionate amount for the service already provided. If that statement was not shown to you when you bought, you may withdraw within 14 days of purchase for a full refund of the amount not yet consumed. To withdraw, email contacto@totalum.app with a clear statement (you may use the model form below) or use the withdrawal function in Billing settings where available. We will refund within 14 days using the original payment method.

Model withdrawal form. “To Totalum, Inc., c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States, contacto@totalum.app: I hereby give notice that I withdraw from my contract for the supply of the following service: [plan or credit pack], ordered on [date]. Name of consumer, address of consumer, signature (only if on paper), date.”

Consumers in Argentina (10 days, Ley 24.240 Art. 34), Colombia (5 days, Ley 1480 Art. 47), Chile (10 days, Ley 19.496 Art. 3 bis) and other countries with a statutory reflection period may exercise it by email to contacto@totalum.app within the period their law grants, subject to the same rule on services already consumed where their law allows it.

6.3 Our discretion

We may issue refunds or Credits at our discretion, for example when a run fails because of us, when our Service was unavailable for a prolonged period, or when a purchase was clearly made by mistake and not used. A goodwill refund is not a waiver of this Section.

7. Your Content and Output: ownership and licenses

7.1 You own Your Content

As between you and Totalum, you own your Input and your Projects. Subject to your compliance with these Terms and payment of the fees due, we assign to you all right, title and interest that we may have in the Output generated for you, and we do not claim ownership of the code the agent writes for you. You may use, modify, host elsewhere, sell or license your Projects and Output without restriction, except for Totalum Materials embedded in them (Section 7.4) and third-party components under their own licenses (Section 11).

What ownership of AI output means. Under current United States law and the position of the US Copyright Office, material generated by an AI system without sufficient human creative contribution may not be protected by copyright, and prompts alone do not make you the author. Your ownership therefore consists of whatever rights exist in the Output and of our assignment of our rights; we do not represent that Output is copyrightable, novel or exclusive. Because models produce similar results for similar prompts, the same or substantially similar Output may be generated for other users, and we grant no exclusivity. Your ownership does not extend to another user's identical output.

7.2 The license you grant us

To operate the Service you grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, execute, modify (for example to build, transpile, bundle, deploy and inject the runtime components the Service needs) and create derivative works of Your Content, and to sublicense these rights to our sub-processors, in each case only to the extent needed to provide, secure, maintain and improve the Service, to comply with law and to enforce these Terms. This license ends when Your Content is deleted from the Service, except for copies in backups for the retention period described in the Privacy Policy and for Content we must keep by law. We do not use Your Content to train AI models, and our Model Providers are contractually prohibited from doing so. We may use aggregated, de-identified usage information that does not identify you or your end users to improve and promote the Service.

7.3 Your responsibility for Your Content

You are solely responsible for Your Content and for the consequences of submitting, generating, publishing and distributing it. You represent that you have all rights, consents and licenses needed for the Input you provide and for the way you use the Output, that Your Content does not infringe or misappropriate anyone's rights, and that it complies with the Acceptable Use Policy. We do not review Your Content before it is published, but we may review and remove it as described in Section 9.

7.4 Totalum Materials inside your Projects

Projects start from our templates and include starter code, SDKs, runtime components and configuration that we own or license (“Embedded Materials”). We grant you a perpetual, worldwide, non-exclusive, royalty-free license to use, modify and distribute the Embedded Materials as part of your Projects, including after export or termination. You may not extract Embedded Materials to build a competing app-builder service, remove our copyright notices from them, or use our trademarks. The “Made with Totalum” badge on free-plan sites is injected at delivery, not into your code; removing or hiding it while on the free plan is not allowed.

7.5 Feedback

If you send us ideas, suggestions or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation to you. We will not identify you as the source without your consent.

7.6 Publicity

We may identify Business Users as customers by name and logo on our website and in marketing, in a factual way, unless you ask us not to at contacto@totalum.app; we will remove such references within 30 days of a request. We will not publish your Projects, screenshots of them or case studies without your consent. Referral and share-to-earn posts you choose to publish are your own.

8. AI Output: what we do and do not promise

AI output requires your review

Output is produced by machine-learning models. It can be wrong, incomplete, out of date, insecure, non-compliant with laws or standards, inaccessible, or similar to material owned by others. Factual statements in Output should not be relied on without independent verification. You must review, test and validate every Project before you put it in front of real users, process real data or take real money with it, exactly as you would with code written by a contractor you have never met.

Human review for consequential uses. If your Project makes or supports decisions that have legal or similarly significant effects on people (credit, insurance, employment, housing, education, healthcare, legal advice, government benefits, safety), you must implement qualified human review before those decisions take effect, provide the notices those laws require, and not rely on the Service or the Output alone. The Service is not designed for, and must not be used in, activities where failure could lead to death, personal injury or severe environmental or property damage.

No professional advice. Output is not legal, tax, financial, medical, security or other professional advice, even when the agent produces content of that nature at your request.

Security of generated apps. The agent writes code; it does not audit it. You are responsible for authentication, authorization, input validation, secret management, dependency updates, rate limiting and every other security property of your Project, and for fixing vulnerabilities in it. We may, but are not obliged to, run automated checks and alert you.

Marking of AI-generated content. We may embed machine-readable provenance information in Output and in Projects where the law requires it (for example EU AI Act Article 50(2)). You must not remove or alter such markings where they are legally required, and where you deploy generative AI in your own Project you are responsible for the transparency obligations that apply to it.

Model Provider terms flow down to you. Our Model Providers require that everyone who submits Input through our Service complies with their usage policies. You agree to comply with Anthropic's Usage Policy and with the usage policies of any other Model Provider we identify in the product, as updated from time to time. You must not use the Service or the Output to develop models that compete with the Model Providers, to train or fine-tune AI models on Output at scale, to extract or reverse-engineer models, prompts or weights, to circumvent rate limits or safety measures, or to resell raw model access.

9. Acceptable use, content moderation and reporting

The Acceptable Use Policy sets out what you may not do with the Service and what you may not build or host with it. In short: nothing illegal; no infringement of others' rights; no malware, phishing, fraud, scams, spam or unauthorized access; no child sexual abuse material or sexual content involving minors; no content that incites violence or hatred; no weapons, critical-infrastructure attacks or other catastrophic-risk uses; no unlawful surveillance, doxxing or discriminatory profiling; no deceptive impersonation or election manipulation; no circumvention of our security, metering or the Model Providers' policies; and no use of the Service to build a competing AI app builder by extracting Totalum Materials.

How we moderate. We do not monitor Your Content generally. We use automated systems to detect abuse signals (for example malware signatures, phishing patterns, sanctioned regions, fraudulent payments and Model Provider safety refusals), we act on reports from users, rights holders and authorities, and a person reviews before we take action against an Account, except in urgent cases (active security incidents, illegal content, court orders) where we act first and review afterwards. Measures range from a warning, to removal of specific content or unpublishing a Project, to rate-limiting, suspension or termination. We apply these measures diligently, objectively and proportionately, taking into account the rights and legitimate interests of everyone involved.

Statement of reasons and appeal. When we restrict Your Content or your Account we will tell you what we did, which content is affected, the facts and the rule relied on, whether automated means were used, and how to appeal, unless a law or a law-enforcement request prevents us from doing so. You can appeal by replying to that notice or writing to contacto@totalum.app; we will reconsider with a human reviewer within a reasonable time.

Reporting illegal content or abuse. Anyone can report content hosted on the Service that they believe is illegal or violates these Terms by emailing contacto@totalum.app with: the exact URL(s), an explanation of why the content is illegal or violating, your name and email, and a statement that you believe in good faith that the information is accurate and complete. We confirm receipt, review reports in a timely, diligent and non-arbitrary manner, and inform you of our decision. Copyright complaints follow Section 13. Where a report indicates a threat to someone's life or safety, we may inform law enforcement.

10. Your published apps and your end users

10.1 You are the publisher and the provider

When you publish a Project it is served at a subdomain of totalum-project.com or at your custom domain from our hosting infrastructure. You, not Totalum, are the publisher, operator and provider of that application towards its visitors and users, the “controller” or “business” of the personal data it processes, and the party responsible for its content, its security, its legality and its compliance with the laws of the places where it is offered (including consumer, e-commerce, advertising, accessibility, online-safety, AI-transparency and sector rules). We provide the infrastructure; we do not endorse, verify or take responsibility for your app.

10.3 Children and sensitive data

You must not use the Service to build an app directed to children under 13 (or the higher age where your users live) unless you are, and comply with all obligations of, the operator under COPPA and comparable laws. You must not store in a Project protected health information subject to HIPAA, full payment-card numbers subject to PCI DSS, data subject to GLBA, criminal-record data, biometric identifiers or other data subject to a specific legal regime unless you have first agreed with us in writing that the Service is suitable for it. Special-category personal data under the GDPR may be processed only if you hold a valid legal basis.

10.4 Domains and third-party services in your app

You must own or be authorized to use any custom domain you connect and you are responsible for its DNS, registration and renewal. Payments, email, AI, maps, analytics and other services your app integrates through third-party keys are contracts between you and those providers; you must comply with their terms (for example Stripe's terms if your app takes payments) and you bear their fees and risks.

10.5 Whitelabel partners and agencies

If you offer the Service to your own customers under your brand, or build for clients as an agency, you are responsible towards those customers and clients: you must present your own terms and privacy notice that are at least as protective of Totalum as these Terms, flow down the Acceptable Use Policy and the Model Provider policies, act as controller (with Totalum as your processor) for your customers' data, not misrepresent the origin or capabilities of the Service, obtain any authorization you need from your clients, and indemnify us for claims by your customers and clients. Whitelabel resale of the Service requires a written Order Form; contact contacto@totalum.app.

10.6 Fair use of resources

Hosting is metered, but we may still limit or suspend a Project that consumes resources in a way that threatens the stability or security of the Service or other users (for example under attack, running crypto-mining, proxying, mass scraping or serving as a file-sharing host). We will notify you and work with you where practicable.

11. Third-party services, open source and templates

Third-party services. The Service integrates with GitHub, Figma, Google (sign-in, reCAPTCHA), Stripe and others. Your use of those services is governed by their terms and privacy policies; we are not responsible for their availability, changes or acts. Connecting an integration authorizes us to access the data it exposes as needed to provide the feature.

Open-source software. Projects and Output contain open-source components (for example Next.js, React and npm packages) licensed under their own terms, which take precedence over these Terms for those components. You are responsible for complying with them, including attribution and, for copyleft licenses, disclosure obligations, in the way you distribute your Project. Output may resemble publicly available code; we do not warrant that it does not.

Templates and imports. Templates, whether provided by us or shared by other users through import links, are provided as is. Templates shared by other users are Your Content of the user who shared them; we do not verify them. Review any template before relying on it.

Our open-source software. Where we publish software under an open-source license (for example on GitHub), that license governs that software, not these Terms.

12. Our intellectual property and license restrictions

The Totalum Materials are protected by copyright, trade-secret, trademark and other laws and are owned by Totalum and its licensors. Subject to these Terms we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal purposes and for the products you build with it. All rights not expressly granted are reserved. Except as expressly permitted by these Terms or by law that cannot be excluded, you must not: copy, modify, distribute, sell, lease or sublicense the Service; reverse-engineer, decompile or attempt to extract the source code, models, prompts or weights behind the Service; scrape, crawl, or use automated means to access the Service other than through our documented API and MCP server within their limits; probe, scan or test the vulnerability of the Service without our written permission (responsible disclosure to contacto@totalum.app is welcome); interfere with the Service or other users; access it to build a competing product or benchmark it for publication without our consent; remove proprietary notices; or use our name, logos or trademarks without our written consent. Access to the Service that exceeds the authorization granted here is unauthorized for the purposes of the Computer Fraud and Abuse Act and comparable laws.

14. Data, portability, switching and retention

14.1 Privacy

Our Privacy Policy describes what we do with personal data about you. Our Data Processing Addendum applies automatically to personal data inside your Projects for which you are the controller or business and we are the processor or service provider. Our Sub-processor list names the providers involved.

14.2 Export at any time

You can export your Project's complete source code (as a ZIP download or by syncing to GitHub on paid plans; viewing source is available on all plans) and your database (through the database panel and the API in JSON) at any time, in structured, commonly used, machine-readable formats. Your Projects are standard Next.js applications and standard MongoDB data, so they can run elsewhere. Embedded Materials remain licensed to you under Section 7.4. Secrets and third-party credentials are yours to migrate.

14.3 Switching and termination rights under the EU Data Act

For customers in the European Union, Regulation (EU) 2023/2854 (the Data Act) applies to the Service as a data-processing service. Accordingly: (a) you may terminate the Service, or a Project, and switch to another provider or to on-premises infrastructure, or use several providers in parallel, on request at any time; (b) the maximum notice period for starting the switching process is 2 months, and you may set a shorter one; (c) the transitional period during which we keep providing the Service while you migrate is 30 days, extendable once only if we demonstrate that it is technically unfeasible and tell you why within 14 working days, up to a maximum of seven months; (d) the exportable data and digital assets are your source code, database contents, uploaded files, environment variables you can view, version history and domain settings, excluding Totalum Materials protected by our intellectual property and trade secrets; (e) after termination or the end of the transitional period you have a 30-day retrieval period during which export remains available; (f) after that period we delete Your Content in accordance with the Privacy Policy and the Data Processing Addendum; (g) information on formats, procedures, restrictions and the location of our infrastructure is published in the Sub-processor list and our documentation; (h) we charge no switching or data-egress fees, other than the metered infrastructure usage your own retrieval generates until January 12, 2027, and none at all from that date. We cooperate in good faith with you and with the provider you switch to. Any term in these Terms that contradicts this Section is disapplied for customers in the EU.

14.4 Backups and retention

We keep backups of our systems for disaster recovery. They are not a versioned archive you can restore from on demand, and we are not responsible for loss of Your Content that you have not exported. Deleting a Project permanently deletes its code, database and live URL; deleted data may persist in backups for the period stated in the Privacy Policy. Sandboxes are archived and destroyed as described in Section 4.6.

15. Suspension and termination

15.1 By you

You can cancel a subscription at any time (Section 5.4) and close your Account by emailing contacto@totalum.app. Closing the Account revokes every API key immediately, ends access to Projects and unpublishes them after the retrieval period in Section 14.3(e), and forfeits remaining Credits, which are not refunded except under Section 6.

15.2 By us for cause

We may suspend or terminate your Account, any Project or any feature, immediately and without prior notice where the circumstances require it and otherwise after notice giving you a reasonable opportunity to cure, if: you materially breach these Terms or the Acceptable Use Policy; you fail to pay; we are required to by law, a court order or a Model Provider; your Account presents a security or fraud risk or is used for abuse; you have made an unjustified chargeback; you are in a sanctioned or unsupported region; or your Account has been inactive on the free plan for more than 12 months (in which case we will email you at least 30 days beforehand). We will give you a statement of reasons and a way to appeal under Section 9 except where the law prevents it.

15.3 Discontinuation

We may discontinue the Service or a material feature on at least 30 days' notice by email. If we discontinue the Service entirely we will keep export available during the notice period and the retrieval period, and refund the unused portion of any prepaid subscription period and any Purchased Credits bought in the preceding 12 months.

15.4 Effect of termination

On termination your license to the Service ends, amounts you owe become due, and Sections 5 (for amounts due), 6, 7, 8, 11 to 14, 16 to 20, 22, 23 and any other provision that by its nature should survive, survive. We delete Your Content after the retrieval period as described in the Privacy Policy, except what we must keep by law (invoices, tax records, fraud evidence) and what remains in backups until they cycle.

16. Disclaimer of warranties

Disclaimer of warranties

Except as expressly stated in these Terms or as required by mandatory law, the Service, the Totalum Materials and all Output are provided “as is” and “as available”, with all faults, and without warranty of any kind. To the maximum extent permitted by law, Totalum and its suppliers, licensors and Model Providers disclaim all warranties, express, implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, timely, secure or error-free; that defects will be corrected; that Output will be accurate, complete, secure, compliant, accessible, free of third-party rights or fit for production; that any Project will achieve any result; that the Service is free of viruses or harmful components; or that Model Providers or other third-party services will remain available or unchanged. No advice or information from us creates a warranty. You use the Service and rely on Output at your own risk.

Consumers keep every statutory warranty and conformity right that cannot be excluded, including the conformity rights in Directive (EU) 2019/770 and the UK Consumer Rights Act 2015; Section 22 explains them.

17. Limitation of liability

Limitation of liability

To the maximum extent permitted by law, Totalum and its directors, officers, employees, contractors, suppliers, licensors and Model Providers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, business, goodwill, data or anticipated savings, cost of substitute services, or damages arising from Output, from Projects, from your end users, from unauthorized access to Your Content, from third-party services or from Beta Features, however caused and under any theory of liability (contract, tort including negligence, strict liability, statute or otherwise), even if we were advised of the possibility of such damages and even if a remedy fails of its essential purpose.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim and (b) one hundred US dollars (US$100).

These limitations do not exclude or limit liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct where such liability cannot be limited, for breach of statutory consumer rights, or for damages under Article 82 of the GDPR to the extent they cannot be limited. Some jurisdictions, including New Jersey, do not allow the exclusion of certain warranties or damages; in those jurisdictions our liability is limited to the fullest extent the law permits, and nothing in this Section limits a right that the law of your place of residence makes non-waivable.

You agree that these limitations are an essential basis of the bargain, that the Service would not be offered at these prices without them, and that they allocate risk fairly given that you control what you build and publish and how you use Output.

18. Indemnification

To the extent permitted by law, you will defend, indemnify and hold harmless Totalum and its affiliates, directors, officers, employees, contractors, suppliers and Model Providers from and against all claims, demands, proceedings, losses, damages, fines, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) Your Content, your Projects and the products, apps and services you build, publish or offer with the Service, including claims by your end users, customers or clients; (b) your breach of these Terms, the Acceptable Use Policy or the Data Processing Addendum; (c) your violation of any law or of the rights of any person, including intellectual-property and privacy rights; (d) the acts of your team members, agents, integrations and anyone using your Account or API keys; or (e) any tax we are required to pay because of your inaccurate billing information. We will notify you of the claim, let you control the defence with counsel reasonably acceptable to us (we may participate at our own cost), and not settle without your consent; you may not settle in a way that admits fault by us or imposes obligations on us without our written consent. For Consumers, this Section applies only to the extent that your law allows and only for losses caused by your breach or wrongdoing.

19. Dispute resolution: informal resolution, arbitration and class-action waiver

Arbitration and class-action waiver notice

This Section requires you and Totalum to resolve disputes through binding individual arbitration instead of in court, waives the right to a jury trial, and waives the right to bring or participate in a class, collective, consolidated or representative action. You can opt out within 30 days (Section 19.8). This Section does not apply to Consumers resident in the European Economic Area, the United Kingdom, Switzerland, Brazil, Mexico, Argentina, Colombia, Chile, Peru or any other jurisdiction whose law does not permit pre-dispute arbitration or class waivers in consumer contracts; Section 22 applies to them instead.

19.1 Informal resolution first (mandatory)

Before starting arbitration or any court proceeding (other than small-claims), the party with a dispute must send the other a written notice of dispute (“Notice”). Notices to us go to contacto@totalum.app with the subject “Notice of Dispute” and by post to c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States; notices to you go to the email address on your Account. The Notice must include your name, Account email, a description of the dispute and the specific relief sought, and be personally signed by you (or by us). Within 60 days of receipt the parties will try in good faith to resolve the dispute, including through at least one telephone or video conference between you (and your counsel, if any) and us, if either party requests it. Any statute of limitations is tolled during this period. A demand for arbitration filed before completing this process is premature; the arbitrator or a court may dismiss or stay it, and no fees will be owed to the administrator by the other party until it is complete.

19.2 Binding individual arbitration

If the dispute is not resolved within 60 days, any dispute, claim or controversy arising out of or relating to these Terms, the Service, Your Content, Output, our marketing, your Account, payments, privacy or our relationship, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and whether it arose before or after these Terms (“Dispute”), will be resolved exclusively by binding individual arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs this Section. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (for Consumers) or its Commercial Arbitration Rules (for Business Users) in effect when the demand is filed, as modified by this Section. If the AAA is unavailable, the parties will agree on another administrator or a court will appoint one. A single neutral arbitrator will be appointed under those rules. Hearings will take place by video conference, or in the county where you live or another agreed location if an in-person hearing is needed. The arbitrator may award the same individual relief, including injunctive and declaratory relief, that a court could award to the individual claimant, and must follow these Terms and applicable law. The arbitrator's award will be written, reasoned on request, final and binding, and judgment on it may be entered in any court of competent jurisdiction.

Fees. Fees are governed by the AAA's fee schedules. For a Consumer, we will pay all administrator and arbitrator fees beyond the consumer filing fee capped by the AAA Consumer Rules, and we will reimburse that filing fee for claims under US$10,000 unless the arbitrator finds the claim frivolous. We will pay arbitration invoices within the time the rules or applicable law (for example California Code of Civil Procedure § 1281.97) require. Each party bears its own attorneys' fees unless applicable law or the arbitrator awards them.

19.3 Who decides what

The arbitrator, and not any court, has exclusive authority to resolve all threshold questions about the interpretation, applicability, enforceability, scope and formation of this arbitration agreement, including whether a Dispute is arbitrable, except that only a court may decide (a) the enforceability of the class-action waiver in Section 19.5, (b) the public-injunctive-relief carve-out in Section 19.7, (c) whether Section 19.9 (mass arbitration) has been complied with, and (d) whether a claim belongs in small-claims court under Section 19.6.

19.4 Jury trial waiver

To the extent any Dispute is litigated in court rather than arbitrated, you and Totalum each knowingly and voluntarily waive the right to a trial by jury, to the extent permitted by law.

19.5 Class-action and representative-action waiver

You and Totalum agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private-attorney-general or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding, except as expressly provided in Section 19.9. If this waiver is found unenforceable as to a particular claim or request for relief, then that claim or request (and only that one) will be severed and litigated in court under Section 20, after the arbitrator has ruled on all other individual claims, and the rest of this Section remains in force.

19.6 Exceptions

Either party may (a) bring an individual claim in small-claims court in the county where you live (or in New Castle County, Delaware) if it qualifies and remains there on an individual basis; (b) seek injunctive or other equitable relief in court to stop unauthorized use or abuse of the Service, infringement or misappropriation of intellectual property, or breach of Section 12, without first arbitrating; and (c) bring a complaint before a government agency that can seek relief on your behalf. Nothing in this Section prevents you from bringing issues to the attention of federal, state or local agencies.

19.7 Public injunctive relief

If you are a California resident and seek public injunctive relief (relief that primarily benefits the general public) under a California statute that does not allow it to be waived, that request for relief, and only it, will be decided by a court under Section 20 after the arbitrator has resolved all individual claims and other relief, and the arbitration of everything else will proceed. This Section does not waive any right to public injunctive relief.

19.8 Your right to opt out

You may reject this arbitration agreement and the class-action waiver by sending an email to contacto@totalum.app with the subject “Arbitration opt-out” from the email address on your Account, stating your name and that you opt out of arbitration, within 30 days after you first accept these Terms (or, for users registered before September 7, 2026, within 30 days after October 7, 2026). Opting out does not affect any other part of these Terms and does not affect any earlier arbitration agreement you may have accepted for a prior version of the Terms unless you also opted out of it. If you opt out, Disputes will be resolved in court under Section 20.

19.9 Mass arbitration

If 25 or more demands for arbitration are filed against us that raise similar claims and are brought by or with the assistance of the same or coordinated counsel (“Mass Arbitration”), the following applies in addition to the AAA's Mass Arbitration Supplementary Rules: (a) all such demands will be resolved in staged proceedings; in the first stage, counsel for the claimants and counsel for Totalum will each select 20 demands to proceed to arbitration, and the remaining demands will be held in abeyance, with filing fees due only for the demands that proceed; (b) the results of the first stage do not bind any other claimant and are not precedential, but after the first-stage awards the parties will engage in a global mediation of the remaining demands, with the mediator's fees paid by Totalum; (c) if the mediation does not resolve the remaining demands, the parties will repeat the selection process for further stages of 20 demands per side each, and after two completed stages either party may elect, by written notice, to have the remaining demands resolved in court under Section 20, in which case the class-action waiver still applies and cases may be consolidated only for pre-trial purposes; (d) any statute of limitations and any filing-fee deadline are tolled for demands held in abeyance from the filing of the first demand in the Mass Arbitration until the demand is either arbitrated, resolved or withdrawn; (e) each claimant keeps all rights of the AAA Consumer Rules, including discovery and the right to an in-person or video hearing, and Totalum has no role in selecting the arbitrators beyond what those rules give every party; and (f) a court, not an arbitrator, decides whether this Section applies and has been followed. This Section is intended to be a fair and efficient process, not a barrier, and if any part of it is found to be unenforceable, that part is severed and the rest of Section 19 remains in force.

19.10 Changes to this Section and survival

If we change this Section 19 after you have accepted it, the change will not apply to any Dispute for which a Notice was already given, and you may reject the change by opting out under Section 19.8 within 30 days after the change takes effect, in which case the previous version of this Section applies to you. This Section survives the termination of your Account and of these Terms.

20. Governing law and venue

These Terms and any Dispute are governed by the laws of the State of Delaware, United States, and by the Federal Arbitration Act as to Section 19, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 19, the state and federal courts located in Wilmington, New Castle County, Delaware have exclusive jurisdiction over any court proceeding, and you and we consent to their personal jurisdiction and waive any objection to venue there. If you are a Consumer, this choice of law and forum does not deprive you of the protection of the mandatory laws, or of the courts, of your country or state of residence, as set out in Section 22.

21. Changes to the Service and to these Terms

Changes to the Service. We continuously improve the Service and may add, change or remove features, models, limits and integrations. We may make changes for valid reasons including security, legal or regulatory requirements, changes by Model Providers or infrastructure providers, technical improvements, or commercial reasons such as low use of a feature. Where a change materially and negatively affects your access to or use of a paid feature (beyond what is minor), we will notify you by email at least 30 days in advance and you may terminate the affected subscription before the change takes effect and receive a pro-rata refund of the unused period. Removal of a Beta Feature, a model change, or a change required for security or by law is not such a change.

Changes to these Terms. We may change these Terms for the same valid reasons, or to reflect new features, pricing structures or the way we operate. For material changes we will give at least 30 days' notice by email to the address on your Account and by a notice in the platform, stating the effective date; non-material changes (clarifications, typographical corrections, new contact details) may take effect on posting. Changes apply prospectively only; they never apply to a Dispute for which Notice was given before the effective date. If you do not agree to a change, you may close your Account before the effective date and, if you paid for a period beyond it, receive a pro-rata refund of the unused portion. Continued use after the effective date is acceptance of the changed Terms. We archive every version with its effective date and provide copies on request.

22. Additional terms for consumers and specific jurisdictions

Nothing in these Terms excludes, limits or affects any right that the law of your country or state of residence gives you and that cannot be waived by contract. Where these Terms conflict with such a right, the right prevails and the conflicting term is read down to the minimum extent necessary. This Section adds the following.

22.1 Consumers in the European Economic Area, the United Kingdom and Switzerland

  • Governing law and courts. You benefit from the mandatory consumer-protection rules of your country of habitual residence (Rome I Regulation, Article 6). You may bring proceedings against us in the courts of your country of residence or in Delaware, and we may bring proceedings against you only in the courts of your country of residence (Brussels I bis Regulation, Article 18). Section 19 (arbitration and class-action waiver) does not apply to you.
  • Conformity of the digital service. The Service must conform to the contract as required by Directive (EU) 2019/770 (in Spain, Articles 115 ter to 126 bis of the TRLGDCU; in the UK, the Consumer Rights Act 2015). If it does not, you are entitled to have it brought into conformity, to a proportionate price reduction or to terminate the contract, and we will provide the updates necessary to keep it in conformity for as long as you may reasonably expect. The disclaimers in Section 16 do not limit these rights. They concern the Service itself, not the apps you build: the fitness of an app you generate for its purpose is a matter of your own review under Section 8.
  • Modifications. We modify the Service only for the valid reasons in Section 21, at no additional cost, with clear information, and, for a modification that negatively affects your access or use more than minimally, on reasonable prior notice on a durable medium with a right to terminate free of charge within 30 days and receive a refund of the unused prepaid period (Directive 2019/770, Article 19; TRLGDCU Article 126 bis).
  • Withdrawal. See Section 6.2. From 19 June 2026 a withdrawal function is provided in Billing settings where the right applies.
  • Liability. The limitations in Section 17 do not apply to liability for death or personal injury, fraud, gross negligence or wilful misconduct, or to your statutory conformity remedies; and any limitation applies only to the extent permitted by Directive 93/13/EEC and your national law.
  • Language. These Terms are available in English and Spanish. If you are a Consumer who contracted in Spanish, the Spanish version applies to you. For Business Users, the English version prevails in case of discrepancy.
  • Complaints and alternative dispute resolution. You can complain free of charge to contacto@totalum.app; we answer within one month. We are not adhered to any alternative-dispute-resolution body and are not obliged to participate in ADR, but you may contact the consumer arbitration board or ADR entity competent in your country (in Spain, the Juntas Arbitrales de Consumo; in the UK, the Citizens Advice consumer service). The European Commission's online dispute resolution platform was discontinued on 20 July 2025 and is no longer available.
  • Spain. The pre-contractual information required by Articles 60 and 97 of the TRLGDCU is provided in these Terms, at checkout and in the Legal Notice. Prices for Consumers are shown with VAT included. Contract formation follows Articles 27 and 28 of Law 34/2002 (LSSI): you complete the order by clicking the button labelled with the obligation to pay, we confirm by email within 24 hours, and the contract is archived and accessible to you in Billing settings.
  • United Kingdom. Sections 6.2 and 22.1 apply as if references to EU law were to the corresponding UK law. Nothing in these Terms excludes our liability under section 46 of the Consumer Rights Act 2015 for damage to your device or other digital content caused by the Service.

22.2 Consumers in Latin America

If you are a Consumer resident in Mexico, Brazil, Argentina, Colombia, Chile, Peru or another country whose consumer law gives you mandatory rights, those rights apply, Section 19 does not apply to you, you may bring proceedings in the courts of your domicile, and the liability limitations in Section 17 apply only to the extent your law permits. Withdrawal periods are described in Section 6.2. Brazilian users: Law 8.078/1990 (Código de Defesa do Consumidor) and the Marco Civil da Internet (Law 12.965/2014) apply to the extent mandatory. These Terms are available in Spanish; Portuguese-speaking users may request assistance in English or Spanish.

22.3 United States residents

  • California. Under California Civil Code § 1789.3, California residents are entitled to the following: the Service is provided by Totalum, Inc., c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States; the prices are described in Section 5 and on the pricing page; complaints may be sent to contacto@totalum.app; and the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Section 5.4 is intended to comply with the California Automatic Renewal Law (Business and Professions Code §§ 17600–17606).
  • New Jersey. Under the Truth-in-Consumer Contract, Warranty and Notice Act, the following provisions apply to New Jersey residents only to the extent permitted by New Jersey law: Sections 16 and 17 (warranties and liability, to the extent they limit liability for negligence or for consumer-fraud claims), Section 18 (to the extent it requires a consumer to indemnify us for our own negligence), and the time limit in Section 23. No provision of these Terms limits a right you have under the New Jersey Consumer Fraud Act.
  • No non-disparagement. Nothing in these Terms restricts your right to post honest reviews of the Service (Consumer Review Fairness Act).
  • Referral and share-to-earn programs. Rewards are Promotional Credits (Section 5.2): currently 50 Credits for each side when a referred person registers and 150 Credits for each side on that person's first payment, and 100 Credits for an approved post about Totalum on X or 200 on LinkedIn or Reddit, once per person per network, subject to our review. Rewards are never conditioned on the content or sentiment of what you post; you must disclose that you receive Credits from Totalum in any post or message (for example “#ad” or “I earn credits from Totalum”), comply with the rules of the platform you post on, only invite people you actually know, and never send bulk, automated or unsolicited messages. Reward messages sent through our system carry our identification and opt-out. We may withhold, reverse or cancel rewards obtained through fraud, self-referral, fake accounts or breach of these rules, and may change or end the programs on notice. The Privacy Policy contains the related Notice of Financial Incentive required by California law.

23. General provisions

  • Entire agreement. These Terms, with the documents incorporated in Section 1, are the entire agreement between you and us about the Service and supersede all prior agreements and communications on the subject, including any earlier terms of service.
  • Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in full force, except as Section 19.5 provides for the class-action waiver.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign or transfer these Terms or your Account without our written consent. We may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganization or sale of assets, on notice to you.
  • Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labour disputes, government action, epidemics, failures of the internet, of Model Providers or of hosting, power or telecommunications providers, and cyber-attacks, provided it uses reasonable efforts to mitigate. This does not excuse payment obligations.
  • Notices. We may notify you by email to the address on your Account, by a notice in the platform or by posting on our website; notices are effective when sent or posted. You must keep your email address current. Notices to us must be sent to contacto@totalum.app and, for legal notices, also by post to c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States.
  • Electronic communications and signatures. You consent to receive all communications, agreements, notices and disclosures electronically, and you agree that your electronic acceptance has the same effect as a handwritten signature under the US ESIGN Act, UETA and equivalent laws. You need a device with a modern browser, an internet connection and a working email address to receive them; you may withdraw this consent by closing your Account, and you can print or save any document from your browser.
  • Independent parties. Nothing creates a partnership, joint venture, agency, franchise or employment relationship between you and us.
  • No third-party beneficiaries. Except for the Model Providers and other indemnified parties named in Sections 17 and 18, there are no third-party beneficiaries of these Terms.
  • Time limit on claims. To the extent permitted by law, any claim arising out of or relating to these Terms or the Service must be brought within one year after it accrues, or it is permanently barred. This does not apply to Consumers where their law provides a longer non-waivable period.
  • US government users. The Service is commercial computer software and commercial computer software documentation within the meaning of FAR 12.212 and DFARS 227.7202, provided to US government users with only those rights granted to all other users under these Terms.
  • Interpretation. Headings are for convenience only; “including” means “including without limitation”; the singular includes the plural. These Terms were negotiated at arm's length and will not be construed against the drafter, except where consumer law requires ambiguities to be read in your favour.
  • Language. Section 22.1 governs which language version applies to you.

24. Contact

Totalum, Inc., a corporation organized under the laws of the State of Delaware, United States of America.
Registered agent: Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States.
Notices: c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, New Castle County, United States.
General and support: contacto@totalum.app. Legal notices: contacto@totalum.app. Abuse and illegal-content reports: contacto@totalum.app. Copyright: contacto@totalum.app. Security: contacto@totalum.app. Privacy: contacto@totalum.app.

Additional company identification, representative and registration details are in the Legal Notice.

Related documents

This document can be printed or saved as a PDF from your browser.

© 2026 Totalum, Inc.